Ive had this app for almost 2 years now, and its been wonderful for our toddler to put everyones faces in the videos, since we are military and dont live near any family at the moment. However a few weeks ago the app stopped working - it loads fine initially, and says that our account is active, but when you select any of the videos to play, an error message pops up. Luckily he loves the alphabet videos as well, but still wants to see Papa and Aunt Rachel sing the songs. When the app does work, its wonderful, and I would absolutely rate it 5 stars!